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Casinos should not be allowed to go back on their word and they need to be held accountable.

My name is Jamie Root and I am fighting against the deceptive practices at Mandalay Bay.

#ShameOnMandalayBay

Mandalay Bay should not be allowed to continue to make deals and then go back on their word before they have to pay. Some could argue this is classic bait & switch which in my opinion is unethical and potentially more serious. Mandalay Bay did not make good on their promises to me and to many others I have heard from with similar experiences.

I have personally committed $100,000 to take on Mandalay Bay through the gaming commission, courts, and the court of public opinion. We are taking legal action but also launching online campaigns, media advertisements, billboards, news interviews, and much more to spread awareness of this issue.

Please email us if you would like to join the effort because it will certainly be tedious, but we are committed to raise awareness and fight for justice.

Thank you for your support!
Jamie Root
Consumer Advocate

#ShameOnMandalayBay

You Can't Change the Rules half way into the game!

Mandalay Bay made specific quid pro quo offers to entice my loosing six figures in their casino, and then abruptly banned me prior to making good on their promises. Mandalay Bay refuses to give back their ill-gotten gains, so I’m fighting them and asking for your support.

And, did you you know that Mandalay Bay is NOT BBB accredited?

False advertising – Hotel was booked over 25 % amenities were not available for guests – 4 hrs wait to use the pool . On top of that we came all sick I just recently stayed at Mandalay Bay from 07/02/2020 to 07/05/2020 at Room ****** , and I couldn’t be more dissatisfied with the service at Mandalay Bay

I was treated terribly at Mandalay Bay on the 31 of December 2018 my wife and i came to Mandalay bay and was greeted with bad attitudes.

I was more than disappointed with unnecessary resort fees. I originally was disappointed with the entire discussion I had with my Mandalay bill.

Buffalo Slot Machine Mandalay Bay Hotel

Unsanitary conditions in room and buffet I checked in Friday and left Sunday. There was a used condom on my floor (not mine)

I stayed at the Mandalay Bay resort and had breakfast at the ******** buffet. i ended up getting food poisoning. ******* wouldnt let me fly to *** My name is *****************, I stayed at the Mandalay Bay Resort from Tuesday, July 9 till Saturday, July 13, 2019.

Slot machine defective. The symbols in the machine lined up requiring a pay up.Total credit says 5k but did not pay. Insist it’s a spin reel. Symbols line up on the midline starts showing the amount paid on the pay line window, after few seconds it started spinning. Summon a technician for service. Returned key to open credit says 5,000 plus. Turned the key back to close and call another person. Insisted it’s a spin reel and would not pay up. That there is no issue with the machine.

Mandalay Bay Slot Finder

“ I was playing a slot machine when 3 security guards come to ask me to get rid of the beer I had. They took it and threw it away, Then Thrown to the ground, cuffed, dragged for asking for a refund As a guest in the Mandalay Bay Hotel.”

Mandalay Bay Slot Machines

fraudulent billing fines not noted anywhere in hotel information I stayed at the hotel along with melanie wylie and christopher stephens in a separate room room number *****, confirmation number ********* arrival was 5/27/2019 to 05/31/2019